PT Prima Roda Gajah (hereafter refers to“we”, “our”, “us”, or “PRESSTO Indonesia”) takes our customers’ privacy seriously and is committed to respect and protect every customer’s personal data and information collected, used and shared when visiting PRESSTO Indonesia’s website (“Site”).We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
I. Collection of Personal Data
We collect user data for the purpose of processing customer’s transactions, managing and facilitating the process of using the Site, as well as other purposes as permitted by applicable laws.
When you create a PRESSTO Indonesia account, or otherwise provide us with your personal information through the Site, the personal information (hereafter called as “Personal Data” we collect may include, but not limited to your:
We will only be able to collect your Personal Data if you voluntarily submit the information to us upon registering an account or making a reservation. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your Personal Data, we may not be able to provide you with our Services. You may access and update Personal Data submitted to us at any time through our Site.
If you provide Personal Data of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her Personal Data to us.
By visiting our Site, we may also automatically collect certain usage information, such as your IP address, geographic data, search preferences related to specific searches, browser, and information about your device’s operating system, language settings, and pages that have been shown to you. If you are using a mobile device to access our mobile optimized Site, we might also collect information that identifies your mobile device, such as the device ID, location of the device (with your consent), and device-specific settings and characteristics.
II. Collection of Personal Data
The personal information we collect from you will be usedwith your consent for some or all of the following purposes:
- To process reservations that you submit through the Site;
- To pick-up and/ordeliver the Services you have reserved through the Site; and
- To contact the customers by email, mail, phone, WhatsApp, etc., including but not limited, to assist and/or complete transaction processing and constraint resolution process.
Furthermore, we will use the information you provide to administer your account (if any) with us; verify and carry out financial transactions in relation to payments you make online through our Site; audit the downloading of data from the Site; improve the layout and/or content of the pages of the Site and customize them for users; identify visitors on the Site; perform marketing activities, generate reviews on our Services, carry out research on our users’ demographics and behavior; provide you with information we think you may find useful or which you have requested from us, including information about our Services, and you have indicated that you have not objected to being contacted for these purposes.
When you register an account with PRESSTO Indonesia or otherwise provide us with your personal information through the Site, we will also use your Personal Data to send you marketing and/or promotional materials about our Services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material.
III. Sharing of Personal Data
When you make a pick-up and delivery service reservation, PRESSTO Indonesia at its absolute discretion may share your personal data (e.g. name, pick-up and delivery address, and phone number) to Logistics Partners (e.g. Grab, Go-Jek, Deliveree, etc.) for performing pick-up and delivery service of your selected Goods. This information is necessary for PRESSTO Indonesia and its Logistics Partners to contact you, and/or find you and/or complete your pick-up and delivery reservation.
PRESSTO Indonesia shall not share your Personal Data to any party other than to the related Logistics Partnerswithout your consent. However, PRESSTO Indonesia will disclose your Personal Data to the extent it is required by law or required to comply with the provisions of the laws and regulations, government institution, or in case of a dispute, or any form of legal proceeding between you and PRESSTO Indonesia, or between you and other user in connection with, or relating to the Site and Services.
PRESSTO Indonesia shall not sell or lease your Personal Data to any third party.
- To personalize the Site by remembering information about your activities on the Site (e.g., the language you selected or your log-in details);
- Perform website analytics, such as impression reporting, demographic reporting and interest reporting to improve our Site and services; and
- To provide you advertising tailored to your interest (see below for details)
When you visit our Site, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include IP address, browser type, device type, websites you visited before coming to our Site, pages within our Pages, the time spent on those pages, items and information searched for on the Site, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve our Site and the Services we provide. By using cookies, it allows us to personalize the content to match your preferred interests more quickly, and to make our Site and Services more convenient and useful to you.Meanwhile, web beacons are small graphic images that may be included on our Site and Services. They allow us to count users who have viewed these pages so that we can better understand your preference and interests.
You may be able to manage and delete cookies through your browser or device settings. For more information on how to do so, visit the help section of your browser or device.
V. Security of Your Personal Data
Confidentiality of your data and personal information are at our top priority. PRESSTO Indonesia performs its best effort and actions to protect and secure our customers’ data and personal information. However, PRESSTO Indonesia cannot fully guarantee that its system is totally impenetrable by virus, malware, disruption or extraordinary occurrence including unauthorized access by a third party. Youshall not disclose your account credentials to anyone and must always maintain the security of the used device. PRESSTO Indonesia strongly advises you to change the account password from time to time.
VI. Accessing and Changing Personal Data
If you do not have an account with us, you can do so by contacting us at our contact details below.
VII. E-mail Subscription Cancellation
You shall be able to choose to subscribe or unsubscribe from PRESSTO Indonesia mailing list. If You wish to unsubscribe from our email, please click the unsubscribe link attached to each of those e-mails.
VIII. Concern and Inquiry
If you wish to withdraw your consent to our use of your personal information, request access and/or correction of your personal information orhave further questions, commentsor concernsregarding your privacy, information security, cookies related matter, or technical issues, you can contact our Customer Service team via one of the methods described here. We will do our very best to help you.
PT Prima Roda Gajah
Jalan Cikini Raya No. 40
DKI Jakarta 10330
+62 21 3103137
IX. Choice of Law
This Agreement is made in English and Bahasa Indonesia language. In the event of discrepancies, the English language shall prevail.