PT Prima Roda Gajah (hereafter refers to“we”, “our”, “us”, or “PRESSTO Indonesia”) takes our customers’ privacy seriously and is committed to respect and protect every customer’s personal data and information collected, used and shared when visiting PRESSTO Indonesia’s website (“Site”).We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Site (as defined in the Terms of Use) and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password.

By accessing and/or using our Site, you declare that any user data is valid and legitimate, and you acknowledge and agree that PRESSTO Indonesia may obtain, collect, store, manage and use such data as contained in the Privacy Policy and Terms of Use of PRESSTO Indonesia.

I. Collection of Personal Data

We collect user data for the purpose of processing customer’s transactions, managing and facilitating the process of using the Site, as well as other purposes as permitted by applicable laws.

When you create a PRESSTO Indonesia account, or otherwise provide us with your personal information through the Site, the personal information (hereafter called as “Personal Data” we collect may include, but not limited to your:

Full Name

Pick-up Address

Delivery Address

Email Address

Mobile Number

We will only be able to collect your Personal Data if you voluntarily submit the information to us upon registering an account or making a reservation. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your Personal Data, we may not be able to provide you with our Services. You may access and update Personal Data submitted to us at any time through our Site.

If you provide Personal Data of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her Personal Data to us.

By visiting our Site, we may also automatically collect certain usage information, such as your IP address, geographic data, search preferences related to specific searches, browser, and information about your device’s operating system, language settings, and pages that have been shown to you. If you are using a mobile device to access our mobile optimized Site, we might also collect information that identifies your mobile device, such as the device ID, location of the device (with your consent), and device-specific settings and characteristics.

II. Collection of Personal Data

The personal information we collect from you will be usedwith your consent for some or all of the following purposes:

  • To facilitate your use of the Services (as defined in the Terms of Use) and/or access to the Site;
  • To process reservations that you submit through the Site;
  • To pick-up and/ordeliver the Services you have reserved through the Site; and
  • To contact the customers by email, mail, phone, WhatsApp, etc., including but not limited, to assist and/or complete transaction processing and constraint resolution process.

Furthermore, we will use the information you provide to administer your account (if any) with us; verify and carry out financial transactions in relation to payments you make online through our Site; audit the downloading of data from the Site; improve the layout and/or content of the pages of the Site and customize them for users; identify visitors on the Site; perform marketing activities, generate reviews on our Services, carry out research on our users’ demographics and behavior; provide you with information we think you may find useful or which you have requested from us, including information about our Services, and you have indicated that you have not objected to being contacted for these purposes.

When you register an account with PRESSTO Indonesia or otherwise provide us with your personal information through the Site, we will also use your Personal Data to send you marketing and/or promotional materials about our Services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material.

III. Sharing of Personal Data

When you make a pick-up and delivery service reservation, PRESSTO Indonesia at its absolute discretion may share your personal data (e.g. name, pick-up and delivery address, and phone number) to Logistics Partners (e.g. Grab, Go-Jek, Deliveree, etc.) for performing pick-up and delivery service of your selected Goods. This information is necessary for PRESSTO Indonesia and its Logistics Partners to contact you, and/or find you and/or complete your pick-up and delivery reservation.

You hereby agree and give PRESSTO Indonesia the power or authority to share your Personal Data to the Logistics Partners as a part of the Terms of Use. Your Personal Data will be automatically deleted from the Logistics Partners system after the entire reservation is completed. However, there is a possibility that the Logistics Partners (as relevant) may save your data in their device in any manner. Communication between the you and the Logistics Partners made outside of the Site ( call, WhatsApp messenger, SMS, etc.) may also be saved in the related devices. We are not liable for any data being recorded in such manners and on such basis. You agree to indemnify, pay damages to and release PRESSTO Indonesia from any liability over any abuse of your Personal Data by the Logistics Partners (as relevant) after the reservation is completed. However, the Logistics Partners have access over your Personal Data only to perform the pick-up and delivery service for PRESSTO Indonesia and/or on our behalf and are contractually bound not to disclose or use the Personal Data for any other purpose.

PRESSTO Indonesia shall not share your Personal Data to any party other than to the related Logistics Partnerswithout your consent. However, PRESSTO Indonesia will disclose your Personal Data to the extent it is required by law or required to comply with the provisions of the laws and regulations, government institution, or in case of a dispute, or any form of legal proceeding between you and PRESSTO Indonesia, or between you and other user in connection with, or relating to the Site and Services.

PRESSTO Indonesia shall not sell or lease your Personal Data to any third party.

IV. Cookies

PRESSTO Indonesia may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalized experience when you use the Site.Some of these Cookies are necessary to provide, secure, and maintain the Site to you, such as to keep you logged in while your visit our Site, while other Cookies are used to provide you with a better user experience, such as:

  • To personalize the Site by remembering information about your activities on the Site (e.g., the language you selected or your log-in details);
  • Perform website analytics, such as impression reporting, demographic reporting and interest reporting to improve our Site and services; and
  • To provide you advertising tailored to your interest (see below for details)

When you visit our Site, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include IP address, browser type, device type, websites you visited before coming to our Site, pages within our Pages, the time spent on those pages, items and information searched for on the Site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our Site and the Services we provide. By using cookies, it allows us to personalize the content to match your preferred interests more quickly, and to make our Site and Services more convenient and useful to you.Meanwhile, web beacons are small graphic images that may be included on our Site and Services. They allow us to count users who have viewed these pages so that we can better understand your preference and interests.

You may be able to manage and delete cookies through your browser or device settings. For more information on how to do so, visit the help section of your browser or device.

V. Security of Your Personal Data

Confidentiality of your data and personal information are at our top priority. PRESSTO Indonesia performs its best effort and actions to protect and secure our customers’ data and personal information. However, PRESSTO Indonesia cannot fully guarantee that its system is totally impenetrable by virus, malware, disruption or extraordinary occurrence including unauthorized access by a third party. Youshall not disclose your account credentials to anyone and must always maintain the security of the used device. PRESSTO Indonesia strongly advises you to change the account password from time to time.

VI. Accessing and Changing Personal Data

If you wish to view, review, change, update, modify, edit or remove your Personal Data submitted to us upon creating an account or making a reservation on our Site, you may contact our Customer Service or simply log in to your account with valid credentials. Here you can update your Personal Data, including seeing your reservation history and reservation status. You undertake to treat your username, password and order details confidentially and not make it available to unauthorized parties. We cannot assume any liability for misuse of your username, password or order details, except as stated in the Terms of Use.

If you do not have an account with us, you can do so by contacting us at our contact details below.

VII. E-mail Subscription Cancellation

You shall be able to choose to subscribe or unsubscribe from PRESSTO Indonesia mailing list. If You wish to unsubscribe from our email, please click the unsubscribe link attached to each of those e-mails.

VIII. Concern and Inquiry

If you wish to withdraw your consent to our use of your personal information, request access and/or correction of your personal information orhave further questions, commentsor concernsregarding your privacy, information security, cookies related matter, or technical issues, you can contact our Customer Service team via one of the methods described here. We will do our very best to help you.

PT Prima Roda Gajah
Jalan Cikini Raya No. 40
DKI Jakarta 10330
+62 21 3103137

IX. Choice of Law

The Privacy Policy shall be governed by and construed in accordance with the laws of Republic of Indonesia without reference to Republic of Indonesia conflict of laws rules, and any dispute arising out of the Privacy Policy shall exclusively be submitted to the competent courts in Republic of Indonesia.

X. Language

This Agreement is made in English and Bahasa Indonesia language. In the event of discrepancies, the English language shall prevail.

XI. Changes on Privacy Policy

PRESSTO Indonesia may change in this Privacy Policy with or without a prior notice to the customers in order to reflect the changes in its Services and/or Site. In the event that PRESSTO Indonesia advises you to visit this page periodically to obtain the latest information on this Privacy Policy.

XII. Miscellaneous

Please review our Terms of Use for more details on using our Site. This Privacy Policy forms an integral part of our Terms of Use.

Close Menu